![]() The story on this printer, if I understood the tech correctly, is that there are three ways to update the firmware:ġ) For a network-connected printer, there's an option to update firmware from the printer's front control panel, but this reportedly often fails.Ģ) You can update the firmware over USB, but not for a USB-connected printer!ģ) To update the firmware over USB, you must first connect the printer to a network! (I guess this means that, without a network connection, you cannot perform this update at all. ![]() The support specialist, however, gave me a much more direct phone number after answering my questions, **bleep**.) ![]() (The tortuous route that I followed was through to the phone number, **bleep**, which presented a long, painful, automated list of questions before getting me to a real person. UPDATE: I finally figured out how to contact HP tech support for this new printer.
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